Two capsules each morning with a glass of water — most people take them with their morning coffee or breakfast. That's the whole routine. There are no timing rules or complicated protocols; the one thing that matters is taking it every day.

Some customers notice results surprisingly quickly - others take a little longer. Every body is different and works on its own timeline, so we never want to make predictions.

What we do know is that consistency is everything. We recommend giving Novida at least 90 days and making it part of your daily routine. That is when most people start to really feel the difference - and why so many of our customers simply never stop taking it.

Capsules - easy to swallow, just taken with water. Each bottle contains 60 capsules, which is a full month's supply at two per day.

That is entirely up to you. Some customers notice results quickly and make Novida a permanent part of their morning routine - others take it for a season and reassess. There is no lock-in either way. What we do recommend is giving it at least 90 days and making it a daily habit, because that is when most people really start to feel the difference.

A standardised Amla extract - Indian gooseberry - one of the most antioxidant-rich fruits ever measured, used as both food and medicine for thousands of years. We use a standardised extract rather than cheap heat-processed powder, produced in small batches in the USA and third-party tested, so the active compounds actually survive the journey into the capsule. No fillers, nothing unnecessary.

The full ingredient and allergen panel is on the product label, which you can view on the product page.

This is the most important question we get, and the honest answer is: only your doctor or pharmacist can tell you. We are not able to give medical advice, and your doctor knows your full health picture better than anyone.

If you take any prescription medication - especially blood thinners, blood-sugar or blood-pressure medication - or if you have a kidney condition, are pregnant, or are nursing, please show the Novida label to your doctor or pharmacist before starting. It is a two-minute conversation and the right way to do this.

We cannot make medical claims or promise specific results - and we would rather be honest with you than tell you what you want to hear. What we can tell you is that we have thousands of happy customers and we are growing fast, which tells us that Novida is genuinely making a difference for a lot of people.

But every body is unique. What works quickly for one person may take longer for another, and results will always vary. We are a nutritional supplement, not a medicine, and we do not treat, cure, or prevent any disease.

Amla is a fruit that people have eaten for thousands of years, and the vast majority of people tolerate it without any issues. That said, everybody is different. If anything feels off after you start, stop taking it, speak with your doctor, and reach out to us as well so we can check if we can somehow help!

We ship worldwide. Orders are typically processed within 1-2 business days, and once your order leaves the warehouse you will receive a shipping confirmation email with your tracking link.

Delivery times after shipment:

• United States: 5-7 business days
• International (UK, Australia, Canada, and more): 10-14 days

Please allow 48-72 hours for your tracking to show movement after you receive the confirmation email.

Because we produce in small batches, processing can occasionally take a little longer than usual - and during busy periods like holidays, sales events, or high-demand promotions, both processing and delivery times may be slightly extended. We are sorry if that affects your order and we appreciate your patience. Every order is handled with care and will reach you as quickly as we can get it there.

You can check your order anytime on our Track Your Order page using your order number and email address.

If tracking hasn't moved in a day or two, don't worry - carriers often scan packages late and your order is almost certainly still on its way. International shipments can sometimes go quiet for a few days while in transit between hubs. If it has been stuck for more than 5 days with no update at all, reach out to us and we will chase it down for you.

First, check with any household members and give it 24-48 hours - carriers sometimes mark packages as delivered a day early. If it still hasn't shown up, email us at support@novidanaturals.com with your order number and we will look into it straight away.

If a package is genuinely lost, we will make it right with a replacement or a full refund. You will never be left out of pocket for a carrier's mistake.

Yes - if you catch us before it leaves the warehouse. Email support@novidanaturals.com with your order number and "CANCEL" or "CHANGE" in the subject line as soon as possible.

We process and fulfil orders very quickly - sometimes your order is already packed and on its way before the tracking link has had a chance to update, which means you may not have received a shipping email yet even though it has already left us. So the sooner you reach out, the better the chances we can still make a change.

If it has already shipped, don't worry - our 90-day money-back guarantee still covers you completely.

On the product page you can choose either option. A one-time purchase is exactly that - one order, nothing recurring. Subscribe & Save gives you 20% off every order in exchange for automatic delivery on your chosen schedule.

The discount is the reason most of our customers choose a subscription - you get the same product at a lower price, delivered automatically so you never run out. Your order confirmation clearly states which option was selected, and you can cancel, pause, or change your schedule at any time. No minimum commitment, no cancellation fee.

Everything is handled through your personal subscription portal - no need to contact us at all.

Just CLICK HERE, enter the email address you ordered with, and you will receive a magic link to access your portal instantly. No password needed. From there you can:

• Cancel your subscription
• Pause it and set a resume date
• Skip your next delivery
• Change your delivery frequency
• Update your shipping address
• Update your payment method

If you ever get stuck, email us at support@novidanaturals.com and we will sort it within one business day.

We understand - and we are happy to help. Just so you have the full picture: the subscription option was selected at checkout, which is what gave you the discounted price on your order. That lower price is part of our Subscribe & Save offer, so it does come hand in hand with the subscription.

That said, you are completely in control. The easiest way to manage it is through the Manage Subscription page - you can pause, skip, or cancel in about a minute without needing to contact us at all.

If you would like to pause it while you try the product first, that is a great option - it keeps everything in place so you can reactivate whenever you are ready. If you decide to cancel entirely, that is fine too. We just want you to have all the information before you decide.

Charges from us may appear on your statement as NOVIDANATURALS.COM, Novida, or SP Novida. If you see any of these and were not expecting a charge, the most common reason is a scheduled subscription renewal - you can check your next order dates anytime in your subscription portal -> CLICK HERE

Before disputing the charge with your bank, please email us at support@novidanaturals.com first.

We can look it up in seconds, explain exactly what the charge is for, and if anything is wrong we will refund you immediately - far faster than a bank dispute can. We will always make it right.

This is almost always a pending authorisation that your bank will release automatically within a few days - it looks like a duplicate charge but never actually settles. Banks often show a temporary hold alongside the real charge, which can look confusing.

If both charges do settle, or if you accidentally placed two orders, email us at support@novidanaturals.com with your order number and we will refund the duplicate straight away. No questions asked.

Simply try Novida for up to 90 days from your delivery date. If you are not satisfied - for any reason at all - email support@novidanaturals.com with your order number and your full name, and we will refund your purchase in full.

We can only offer that because most people never ask for it. But if you do, it is yours.

For the full details on eligibility, please visit our Refund Policy page at novidanaturals.com/policies/refund-policy.

Once your refund request is approved, we process it within approximately 15 business days. After that, your bank typically takes up to 10 business days to post the money back to your original payment method - so in total, please allow up to 25 business days from approval to see it in your account.

You will receive a confirmation email the moment we have issued it. If you have not heard back within 48 hours of submitting your request, please follow up with us at support@novidanaturals.com and we will chase it down for you.

For full details on eligibility and the refund process, visit our Refund Policy page at novidanaturals.com/policies/refund-policy.